Client Services

Providing the best recoveries in our area on:

We know your time is valuable. Let us work your delinquent accounts so you can focus on YOUR business. You never pay for what we promise to do, you only pay for results! Join our group of satisfied clients and enjoy the results that we can bring to your business.

Respect and Fairness

It is our company policy to treat all your customers with respect and fairness. We fully comply with the Fair Debt Collection Practices Act and the Code of Ethics and Standards adopted by the American Collectors Association. We maintain a professional demeanor at all times and strive to protect your valuable customer relations.

Legal Action

We utilize a network of attorneys to pursue legal collection on your accounts. Our legal staff is highly trained in the art of persuasion and negotiation. Typically, less than 1% of all legal cases we pursue are unresolved and proceed to trial. This means more recovery and less exposure to risk.

Credit Reporting

We are on-line members of all major credit bureaus. Your accounts will be reported to these credit bureaus, making approval of future credit for your delinquent customers unlikely until you are paid. We frequently receive payments from customers who have disappeared long ago and now need credit. Our memberships with Experian, Equifax and TransUnion credit bureaus give us coverage coast to coast. Although some of your customers may be lost, they are never forgotten.

Skiptracing

Our skiptracing professionals have on-line access to numerous databases, such as: Department of Motor Vehicles Records, Criminal Records, Credit Bureau Records, Voter Registration Records, NCOA Address Records, and several other sources to cross-reference and locate missing debtors. Skiptracing is as much an art as it is a science. Creativity is crucial to success. Skiptracing skills that have been learned over decades of experience as well as continually evolving new ideas are shared with our entire staff. In many cases, timing is critical. Therefore, it is helpful for all our employees to understand the process.

Technology

We live in a rapidly changing and highly technological world. We employ a degreed systems engineer to ensure we not only keep up with technology, but use it to its full potential.

Reporting to Our Clients

We have a wide array of reports available to assist you in accounting and tracking results. You will receive reliable, accurate and easy-to-read financial reports. All of our records are stored in a secured facility. Redd Hoff Man is licensed through the Colorado State Attorney General’s Office, bonded and insured.

Your Business

The most important issue to you is how we handle your business. We have the flexibility and the options you need most. You can trust that our expertise will allow you more time to focus on your business. Call us today. We are ready to be your partner in delinquency control.

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